Today I went to our center in Brooklyn. It was my first time there and I didn't know how they work there because (although they do pretty much the same job) there are little differences between the offices. I walked into the office and there she was: Linda, the woman in charge of the office. The minute I went in she was giving instructions to everybody and going from one room to another.
She told me to go into one the sonogram room to see a miracle. She asked a pregnant woman to hold her baby´s hand. So the woman, trying to understand what that ment, put her hand on her own belly and told her preborn baby several times, "Hold mommy´s hand".
We saw in the sonogram how the baby, instead of putting his hand up to meet the mother´s hand, raised his foot and held his foot against her hand! We all thought that was funny and we started laughing. The mom was so happy and she said her baby was going to be a soccer player :)
After a whole day of work at the Brooklyn office I could say that Linda is a strong woman who knows what she wants and how to get it. A good leader I thought. As good leaders do, she shared her enthusiasm with me and I learned a new lesson: the only way to touch the hearts of women is to have empathy for their pain and troubles; then you can talk to them heart to heart.
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